1. To edit a self-service record, you have to be first on your admin account.
2. Press on the Integration tab from the menu.
3. Then press on the Self-service tab from below.
4. Then press on the List button on the right side of the menu.
5. Then press on the Edit button from the Actions column of a self-service record.
6. Here you can modify the wanted fields. After modifying the fields, press on the Update button in order for the changes to take effect.